Are you in receipt of child benefit?

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While the situation surrounding COVID-19 keeps evolving, we’re closely monitoring government and official public health organisation announcements for guidance. In the meantime, we wanted to let you know the actions we are taking in relation to our surveyors and engineers visiting your home. Our employees are fully updated on the current requirements and are undertaking stringent health and safety measures to ensure that the highest possible hygiene standards are maintained throughout every aspect of our daily work – particularly for our engineers visiting customers’ homes. We have distributed antibacterial hand wipes and hand gel to every employee (both office based and field engineers). In addition, all field engineers have been issued with special gloves which restrict the virus. Our engineers are required to undertake a dynamic risk assessment before entering each property and go through a hygiene procedure which involves cleaning their hands using the antibacterial wipes and wearing the special gloves. Engineers are also required to confirm with you that the situation your health hasn’t changed from when the call was originally booked, you as the customer are welcome to confirm with the engineer that they have completed the required hand cleaning before they enter your home. Our measures: Engineers have been asked to follow the guidelines below whilst undertaking any home visit. 1) Confirm with customers that they haven’t begun experiencing any symptoms since booking the job. 2) Ask the customer if they have been advised to self-isolate. 3) Engineers will not enter the premises of any customer who reports symptoms or is in self-isolation. 4) Engineers are expected to clean hands before and after every repair. 5) Engineers have been advised to keep contact with the customer to a minimum and ask customers to occupy an alternative room whilst working in their premises (if possible). 6) Engineers have been advised to not accept any hot or cold drinks from customers. 7) If the customer answers ‘yes’ to questions 1 & 2 then they will not enter your property. The engineer will instead call head office and rebook your job for 4 weeks in advance 8) Customers with symptoms or in self-isolation will be asked to call back after 14 days once they are clear of any symptoms or have been tested to confirm no presence of the virus. The business receives regular updates every two days to relay to staff the latest guidance and developments relating to the management of outbreak. We will continue to take every precautionary measure we can to ensure our processes remain as clean and hygienic as possible.

Are you a homeowner ? Is your boiler 5 years old or older? Are you or anyone else living in your home in receipt of any benefit (including child benefit)? If the answer to all three questions is yes, you may be entitled to a full funded boiler. AVAILABLE THROUGHOUT ENGLAND 100% FREE boiler replacements available from the Government Grant ECO Scheme. If you qualify then your home will be supplied and fitted with a brand new Combi Condensing boiler bought and paid for by the ECO government funds as it tries to combat against fuel poverty. Applicants must qualify for this grant through being on any number of the following benefits listed below. We also need a secondary measure in order for the funding to be activated: BENEFITS: Armed Forces independent Payment Allowance, Carers Allowance, Disability Living Allowance, Disability Living Allowance, Pension Credit, Income Related Employment Support Allowance, Income Based Jobseekers Allowance, Income Support, Industrial Injuries Disablement Payment, Tax Credits (Child Tax & Working Tax Credits), Child Benefits, Universal Credit - If your benefit is not listed here there is still a good chance you could qualify so please do not hesitate to contact us. SECONDARY MEASURE: Underfloor Insulation Cavity Wall Insulation Room In Roof Insulation This support doesn’t just help end energy poverty. By replacing our old boiler with a new one, all of us can save up to £350 each year on our energy bills, according to the Energy Saving Trust. Thank you Aspire Energy www.aspireenergy.co.uk Info@aspireenergy.co.uk

We are installing Free boilers in Halifax together with Free Underfloor Insulation. This is because of the Government Free Boiler Grant Scheme called ECO3.